Patient Satisfaction Survey
Please give us your assessment of the following satisfaction indicators, if we did not meet or exceed your expectations. Please let us know what could have been done differently. Your feedback is very important to us.
1. The services were provided with respect, empathy, caring and support.
Strongly Disagree Mostly Disagree Agree Sometimes Agree Strongly Agree
2. I was able to schedule my appointments at a time that worked for me.
3. The clinical staff provided me with the pertinent information to make necessary decisions.
4. The physician provided me with the pertinent information to make necessary decisions.
5. The laboratory staff provided me with the pertinent information to make necessary decisions.
6. The financial department provided me with the pertinent information to make necessary decisions.
7. Services were provided in a prompt manner by the front office staff.
8. Services were provided in a prompt manner by the financial office staff.
9. Services were provided in a prompt manner by the clinical staff.
10. Services were provided in a prompt manner by the laboratory staff.
11. I was afforded adequate time with physician to insure my needs were met and my questions were answered.
12. I was afforded adequate time with clinical staff to ensure my needs and questions were met.
13. I was afforded adequate time with laboratory staff to ensure my needs and questions were met.
14. The care area appeared to me as clean, safe and comfortable.
15. During my care at CRH, I felt as if the staff strived to create a respectful, friendly, trusting relationship with me.
16. Is there anything the Center for Reproductive Health could have done to make your experience better?
Your comments here.
